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Our Latest Posts

What’s Happening with the IT Jobs Market in India?

India’s premier English Business News channel, ET Now recently interviewed Tech Mahindra CEO, CP Gurnani, about the IT jobs market in India. When asked about any potential threats the Trump presidency could pose to the Indian IT sector, Mr. Gurnani replied, “Trump has...

When Will the PC Make a Comeback?

A recent release from Gartner states, “2016 Marked the Fifth Consecutive Year of Worldwide PC Shipment Decline.” PC shipments in the US totaled 16.5 million units in the fourth quarter of 2016. That is a 1.3 percent decline from the same quarter in 2015. What does...

TCS aims to get more women into tech

“TCS opened its doors to 35 female students, offering activities, challenges and an inspirational Q&A session as part of the company’s work in creating the next generation of technology specialists.”

Samsung negotiating sale of PC business with Lenovo

According to a recent article by Cho Mu-Hyun of ZDNet, “Local reports say Samsung Electronics is negotiating to sell its PC business with China's Lenovo, but the tech giant has dismissed them as false.” Samsung halted PC sales in the European market back in 2014 while...

Welcome to the WWTS Blog

WWTS is a leading provider of technical support services across the globe. For more than sixty-five years, WWTS has crafted a custom-built, wholly integrated platform for delivering technical field service expertise around the globe.

Who We Are

Worldwide TechServices’ vision is to become recognized as the global leader in IT services, delivered through dedicated professionals and scalable processes that lead the industry in business value and customer experience.

About Worldwide TechServices

Worldwide TechServices has been a leader in the service industry for more than 65 years managing over 30 million service events. Over the years WWTS has developed a global reputation for service innovation and industry leadership delivering technology services and solutions. Worldwide TechServices has a custom-built technology infrastructure (WWITS) focused on one thing – global solutions and services to our clients. Our approach takes lessons learned and incorporated them into our process to further improve client satisfaction and develop global best practices.

Last year 8,000 qualified technicians:

  • Managed close to a million on site service events annually in 127 countries and growing!
  • Supported 10 million devices.
  • Managed over 1.6 million parts.
  • Received over 250,000 certifications.

 

Service is our only business

Everything we do, every dollar we invest, every action we take, continually improves and refines our solutions and service delivery processes to support our clients.

Contact Worldwide TechServices today to discuss how we can help you meet your global customer service requirements!

More people. More places.

 

Is it a bird? Is it a plane? Is it… Apple?

John Fenwick, who led Google's spacecraft operations, and Michael Trela, head of Google’s satellite engineering, both left the company for Apple in recent weeks, according to sources close to the matter. These new hires, who both report to Greg Duffy, another recent...
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HP Cruises Past Dell and Apple to Command the U.S. PC Market this Past Quarter

HP Inc. crushed the competition in the U.S. PC market in the first quarter. Not only did it pass Dell, at No. 2, and Apple, coming in at No. 4, but HP was the only major PC vendor gaining first quarter shipment share in the U.S. market, with shipments soaring 16 percent.

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Seeing Green: HP Calls on IT Industry to Prioritize Recycling

In a recent blog post, HP calls for increased transparency and accountability from big IT companies when it comes to properly recycling used electronics. To demonstrate their “deepening” commitment to these environmental efforts, HP released a full list of the names...
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Wipro Joins LoRa Alliance: Accelerating IoT Solution Deployments

Wipro,a leading global information technology, consulting and business process services company, recently announced that it has joined the LoRa Alliance™. This Internet of Things (IoT) alliance has over 400 members. (Iot Business News) “The LoRa Alliance™ is an open,...
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Hardware Giants Blame Brexit for Price Increases

Hardware Giants Blame Brexit for Price Increases In the wake of Britain’s vote to leave the EU, Microsoft is raising prices significantly. “A spokeswoman for Microsoft confirmed it has raised some consumer prices, telling TechCrunch: In response to a recent review we...
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