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A recent release from Gartner states, “2016 Marked the Fifth Consecutive Year of Worldwide PC Shipment Decline.” PC shipments in the US totaled 16.5 million units in the fourth quarter of 2016. That is a 1.3 percent decline from the same quarter in 2015. What does...
“TCS opened its doors to 35 female students, offering activities, challenges and an inspirational Q&A session as part of the company’s work in creating the next generation of technology specialists.”
According to a recent article by Cho Mu-Hyun of ZDNet, “Local reports say Samsung Electronics is negotiating to sell its PC business with China’s Lenovo, but the tech giant has dismissed them as false.” Samsung halted PC sales in the European market back in 2014...
WWTS is a leading provider of technical support services across the globe. For more than sixty-five years, WWTS has crafted a custom-built, wholly integrated platform for delivering technical field service expertise around the globe.
Worldwide TechServices’ vision is to become recognized as the global leader in IT services, delivered through dedicated professionals and scalable processes that lead the industry in business value and customer experience.
About Worldwide TechServices
Worldwide TechServices has been a leader in the service industry for more than 65 years managing over 30 million service events. Over the years WWTS has developed a global reputation for service innovation and industry leadership delivering technology services and solutions. Worldwide TechServices has a custom-built technology infrastructure (WWITS) focused on one thing – global solutions and services to our clients. Our approach takes lessons learned and incorporated them into our process to further improve client satisfaction and develop global best practices.
Last year 8,000 qualified technicians:
- Managed close to a million on site service events annually in 127 countries and growing!
- Supported 10 million devices.
- Managed over 1.6 million parts.
- Received over 250,000 certifications.
Service is our only business
Everything we do, every dollar we invest, every action we take, continually improves and refines our solutions and service delivery processes to support our clients.
Contact Worldwide TechServices today to discuss how we can help you meet your global customer service requirements!
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